Support

Need help? Email flipcheck.help@gmail.com and we’ll get back to you, usually within 2 business days.

How do I cancel my subscription?

On your iPhone, open Settings → [your name] → Subscriptions → Flip Check and tap Cancel Subscription. Deleting the app does not cancel it.

How do I delete my account?

In Flip Check, go to Settings → Delete my account and data. This permanently removes your account, settings, and scan history.

Why don’t the prices match what I see on a marketplace?

Prices change constantly, and Flip Check shows estimates from current listings. Facebook Marketplace and Mercari don’t offer public price data, so those rows are estimated from eBay and labeled as estimates. Always double-check before buying.

The barcode won’t scan.

Make sure the camera permission is on (iPhone Settings → Flip Check → Camera), use good lighting, and hold the barcode inside the box. You can also tap Search and type the barcode number or product name.

Why can’t Flip Check fill in my Facebook listing?

Facebook doesn’t allow other apps to fill in its listing form. Flip Check copies your description so you can paste it.